IT Hiring Kit


Building the IT Staff your company needs to succeed requires offering the right jobs at the right salary levels. Only the IT Hiring Resource Kit provides the industry-standard job descriptions and up-to-date salary data you need to recruit top talent as effectively and efficiently as possible. More...

ITSM

 

Your company can not afford to waste any IT infrastructure investment, but you probably can't afford to hire expensive consultants to develop an IT infrastructure to fully support your Service-Oriented Architecture efforts either. Fortunately, you can now use proven ITSM best practices while developing your own infrastructure. The IT Service Management for SOA is a best practices methodology from Janco Associates that provides predefined standards, policies, and procedures for an enterprise to support its efforts as it begins the implementation of a Service-Orient Architecture.More...

Change Management

 

With the explosion of technology into every facet of the day-to-day business environment there is a need to define an effective infrastructure to support operating environment; have a strategy for the deployment and technology; and clearly define responsibilities and accountabilities for the use and application of technology. More...

Job Descriptions

 

The IT job descriptions contained within the Internet and Information Technology Position Descriptions HandiGuide® were completed in 2012 and contains over 700 pages; which includes sample organization charts, a job progression matrix, and 243 job descriptions. More..

 

Disaster Recovery Plan templateSecurity Manual TemplateSensitive InformationSarbanes Oxley Compliance

DRP / BCP and Security Bundle

The Security Manual and Disaster Recovery Bundle contains:

  • The Disaster Recovery Plan (DRP) Template is provided in Word format. It is a complete DRP and can be used in whole or in part to establish defined responsibilities, actions and procedures to recover the computer, communication and network environment in the event of an unexpected and unscheduled interruption.
  • The Security Manual Template is a complete Security Manual and can be used in whole or in part to establish defined responsibilities, actions and procedures to manage the security of your computer, communication, Internet and network environment.
  • The Sensitive Information Policy defines how to treat Credit Card, Social Security, Employee, and Customer Data.  The policy is 15 pages in length. This policy complies with Sarbanes Oxley Section 404.


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Sarbanes Oxley Compliance Kit  - 4 versions

The Sarbanes Oxley compliance comes in four versions - each contains the Security Manual and Disaster Recovery Bundle.  The versions of the SOX kit are:

  • Standard Edition
    • Security Manual Template
    • Sensitive Information Policy
    • Disaster Recovery Template
    • Safety Manual Template
    • Threat & Vulnerability Assessment Tool
    • Business & IT Impact Questionnaire
    • Practical Guide for IT Outsourcing
    • Chief Security Officer Job Description




  • Silver Edition
    • Standard Edition PLUS
    • Internet and IT Job Descriptions HandiGuide (220 Sarbanes Oxley compliant job descriptions.
  • Gold Edition
    • Silver Edition PLUS
    • Internet and IT Job Descriptions WORD files (220 Sarbanes Oxley compliant job descriptions)
       
  • Platinum Edition

    • Gold Edition PLUS
    • IT Service Management Template

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NOTE - If you would like to purchase any of the items in this kit separately just go to the menu bar at the top and look under productivity.

 

 


Compliance News


Tools for Disaster Recovery planing

02/02/2012

When it comes to disaster recovery, rapidly growing data volumes, distributed computing models, and new technologies all combine to present an ever-changing playing field. Safe recovery distances can also mean painfully slow replication and backup across the WAN in addition to the costs to accomplish this.

Preparing for Disaster
Order Disaster Plan TemplateDisaster Plan Template

Janco's "Disaster Recovery and Business Continuity Template" leads the way to implementation of the latest disaster recovery technologies and cost savings strategies. Enterprise of all sizes can build a functional disaster recovery plan with this tool and make your own disaster recovery efforts more efficient.

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Business Continuity Plan is more than just paper

01/20/2012

The Business Continuity Planning is about more than the IT components. Though the CEO and executive staff must define what business processes need protection and the appropriate response.

IT has several innate characteristics that make them well suited to disaster planning and implementation.

  • Project planning: IT is accustomed to implementing new technology in a controlled fashion, giving IT staff experience in understanding and planning for the impact of change for maximum success.
  • People/Process/technology relationship understanding: Two areas in which having an understanding of this relationship are key to success. The implementation of new technology often changes process. Changes in process change the ways people interact with information systems. From advanced computers and applications to systems that allow physical building access, IT understands the people/process/technology relationship better than any other team in the company. In addition, IT also has a deep understanding of how supporting systems are critical to the delivery of, and access to primary information systems. From Active Directory and DHCP to routers and firewalls, IT understands the key systems and the order in which they must be restored to deliver a complete service. This understanding facilitates business continuity and restoration.
  • Experienced in disaster management: In complex IT environments, something is usually broken or has a problem. IT has the experience to quickly identify the problem, understand the impact and respond appropriately to the issue. This experience is vital in the high stress and dynamic environment of managing a disaster event.
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Disaster Recovery and Business Continuity a critical part of enterprise operations

01/08/2012

Disaster recovery is becoming an increasingly important aspect of enterprise computing. As devices, systems, and networks become ever more complex, there are simply more things that can go wrong. As a consequence, recovery plans have also become more complex. According to Janco Associates (the author of the Disaster Recovery Business Continuity Template). For example, fifteen or twenty years ago if there was a threat to systems from a fire, a disaster recovery plan might consist of powering down the mainframe  and other computers before the sprinkler system came on, disassembling components, and subsequently drying circuit boards in the parking lot with a hair dryer. Current enterprise systems tend to be too large and complicated for such simple and hands-on approaches, however, and interruption of service or loss of data can have serious financial impact, whether directly or through loss of customer confidence.

DRP/BCP Security Templates

Appropriate plans vary from one enterprise to another, depending on variables such as the type of business, the processes involved, and the level of security needed. Disaster recovery planning may be developed within an organization or purchased as a software application or a service. It is not unusual for an enterprise to spend 25% of its information technology budget on disaster recovery.

Nevertheless, the consensus within the DR industry is that most enterprises are still ill-prepared for a disaster. According to the Janco Associates Disaster Recover Business Continuity web site, Despite the number of very public disasters since 9/11, still only about 50 percent of companies report having a disaster recovery plan. Of those that do, nearly half have never tested their plan, which is tantamount to not having one at all.

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eCommerace mandates business continuity management

12/14/2011

There's little doubt that business continuity management (BCM) must be front and center for today's payment card issuers : the potential cost implications of an unmanaged catastrophic incident within the supply chain for payment card issuers can run into millions of Euros and cause wide-ranging reputational issues that may impact customer growth.

Plan Do Check Act Cycle

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Lost data is critical to users

11/10/2011

Backup PolicyThe general lack of preparedness for disasters and business interuptions is surprising in light of the fact that 40% of users feel like they would never be able to recover, recreate or repurchase all of their documents and files if their personal computer crashed. It’s even more surprising considering the insights that the study uncovered regarding the significant value many assign to their digital content, including:

  • It  is More Valuable Than Vacation Time
  • It is Even More Precious Than My Wedding Ring
  • I would Pay Dearly to Get My Data Back
  • I would Sacrifice Something I Love to Save My Data      

Users Place Too Much Trust in Their Hard Drives

Users are surprisingly trusting of their computer hard drives, particularly taking into account that over half have lost all of their personal files in a computer crash at some point. According to study, 82% of users keep electronic files only and the majority of these files are nowhere else but on their computer hard drive. The most popular files people store digitally are photos (55%), music (46%), resumes (42%), addresses (28%), phone numbers (27%), and financial documents (22%). Notably, the average user surveyed has more than $400 of digital music and movies on their computers and that, for one in four, the music and movies are worth more than the computer itself.

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Disaster Recovery budgets remain stable

11/05/2011

A report into business continuity and disaster recovery budgets finds:

  • According to a IT Business Continuity Templatebudget survey, 32 percent of enterprises had planned to increase spending on business continuity and disaster recovery by at least 5 percent in 2011. The reality is that budgets have stayed constant rather than increased as anticipated.
  • Business continuity and disaster recovery budgets in 2011 have been an average of six percent of IT operating and capital budgets.
  • The likely culprit in stalled business continuity and disaster recovery spending is the continuing economic uncertainty. Even in the best of economic times, it's difficult to build the business case for an initiative such as business continuity that's primarily about cost avoidance rather than return on investment. In tough economic times, it's almost impossible.

Order Disaster PlanDisaster Plan Sample

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Social media a disaster planning tools

10/27/2011

CIO policy bundle Government agencies are turning to social media technology to manage disasters and improve public safety.

A growing number of agencies are tapping into Facebook and Twitter to monitor events and provide near real-time notifications. And some are now taking social media a step further by communicating internally or sharing information and comments across offices or agencies.

A September Congressional Research Service report, Social Media and Disasters: Current Uses, Future Options, and Policy Considerations, noted that social media already plays an important role in disasters, but the use of the technology for emergency management is growing.

In Fort Worth and Tarrant County in Texas, for instance, a joint emergency operations center has switched on social media tools that improve communication across dozens of agencies and departments throughout the state. Police, firefighters, healthcare providers and others use push-to-talk radio, cellular telephony, and text messaging (including text documents and file sharing) to interact with an IP telephony infrastructure located in a response center. This allows teams to coordinate immediate responses, regardless of the underlying communications technology.

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How does ISO 27031 impact your disaster plan?

10/18/2011

ISO 27031:2011, the information and communications technology (ICT) continuity management standard developed originally by the British Standards Institution (BSI), was accepted as an ISO standard in 2011. It represents a management systems-based implementation of an IT disaster recovery program. It has six key principles:

  • Protecting the ICT environment from incidents, failures and disruptions;
  • Detecting incidents at the earliest possible time;
  •  Reacting to incidents as efficiently as possible;
  • Recovering by identifying and implementing appropriate recovery strategies;
  • Operating in disaster recovery mode.
  • Returning to normal operations.
Preparing for Disaster
Order Disaster PlanDisaster Plan Template

While ISO 27031 is intended for use in the larger context of a business continuity program, organizations have successfully implemented this standard and then later grew into business continuity.

Structured as a management systems-based standard, ISO 27031 has two main components: the management system and the process. The management system is intended to ensure that an organization has a documented process to execute ICT continuity management. It utilizes the plan-do-check-act (PDCA) cycle consistent with ISO and other management system based standards. The process details the necessary components to provide the recovery capability. While the management system described in ISO 27031 can be established solely for IT disaster recovery, there are elements of the process that assume the existence of an overall business continuity program. As you can see below, ICT requirements are established by business continuity requirements typically determined during a business impact analysis.

The process of developing, maintaining, and improving an ICT capability are defined as five high level components:

  • Understanding the ICT requirements for business continuity - with the purpose of determining the ICT continuity services needed to support the business continuity requirements. The process requires understanding the components of critical services in production, their current continuity capability and the gap between current capabilities and business continuity requirements. The analysis should also focus on actions that can be taken to improve the resiliency of the production environment;
  • Determining ICT continuity strategies  -  with the purpose of developing both an overall ICT continuity management strategy and strategies for each critical ICT service that closes gaps identified during the previous phase;
  • Developing and implementing ICT strategies - with the purpose of implementing the chosen strategies, including establishing the necessary organizational structure, plans and procedures;
  • Exercising and testing - with the purpose of ensuring that the strategies and plans work as intended;
  • Maintenance, review and improvement - with the purpose of ensuring that ICT continuity strategy remains current and appropriate.

For those familiar with BS 25999-2:2007, the business continuity management standard, the structure above is consistent with sections four through six of that standard.

Order Disaster PlanDisaster Plan Template

Given the similarities to BS 25999, ISO 27031 is the logical choice for implementing a disaster recovery capability in organizations that either utilize BS 25999 for business continuity or have other management systems-based programs. It also provides solid guidance for organizations that have no business continuity or other structure in place to serve as a basis for disaster recovery development. Establishing a management system as part of an ISO 27031 implementation will provide the necessary governance and provide a platform for the development of a more comprehensive business continuity program.

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