Strategy Charter for IT

IT Infrastructure, Strategy, and
Charter Template

Best Practices ISO 27000

ISO 27001 and ISO 27002 Compliant
HIPAA PCI-DSS Compliant
Enterprise License Available

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With the explosion of technology into every facet of the day-to-day business environment there is a need to define an effective infrastructure to support operating environment; have a strategy for the deployment and technology; and clearly define responsibilities and accountabilities for the use and application of technology.

Included with the template are a HIPAA Audit Program Guide and a 19 page ISO 27001 & 27002 Security Process Audit Checklist.  The Template is 135 pages in length (the full table of contents can be downloaded by clicking on the link above) and the topics covered include:

      • IT Infrastructure, Strategy, and Charter Summary
      • Strategy and Charter Statement of Authority
      • IT Management Structure
      • Compliance
      • Personnel Practices
      • Controls
      • Application Development Standards
      • Service Requests
      • Local Area Network
      • Back-up and Recovery
      • Disaster Recovery Plan
      • Security
      • Access Control - Physical Site
      • Access Control - Software and Data
      • Facility Requirements
      • Security Audit Checklist
      • HIPAA Audit Program

IT Infrastructure - Standard Edition

  • IT InfrastructureIT Infrastructure, Strategy, and Charter Template defines the framework for the IT function. Included is a ISO 27001 and ISO 27002 Audit Checklist and HIPAA Audit program. The template is over 125 pages and comes in both 2003 and 2007 WORD format and is easily modifiable. As an added bonus a fully bookmarked PDF version is included with this template.

IT Infrastructure - Premium Edition

  • IT InfrastructureIT Infrastructure, Strategy, and Charter Template defines the framework for the IT function. Included is a ISO 27001 and ISO 27002 Audit Checklist and HIPAA Audit program. The template is over 125 pages and comes in both 2003 and 2007 WORD format and is easily modifiable. As an added bonus a fully bookmarked PDF version is included with this template.



  • IT Service ManagementIT Service Management Service Oriented Architecture (SOA) Policy Template is a 130 page document that contains standards, policies and procedures, metrics and service level agreement for the help desk, change control, service requests, blog / personal web site, and travel and off-site meetings. It also contains a Change Request Form, Business and IT Impact Questionnaire, and an Internet Use Approval Form. This template is ITIL compliant.

IT Infrastructure - Gold Edition

  • IT InfrastructureIT Infrastructure, Strategy, and Charter Template defines the framework for the IT function. Included is a ISO 27001 and ISO 27002 Audit Checklist and HIPAA Audit program. The template is over 125 pages and comes in both 2003 and 2007 WORD format and is easily modifiable. As an added bonus a fully bookmarked PDF version is included with this template.



  • IT Service ManagementIT Service Management Service Oriented Architecture (SOA) Policy Template is a 130 page document that contains standards, policies and procedures, metrics and service level agreement for the help desk, change control, service requests, blog / personal web site, and travel and off-site meetings. It also contains a Change Request Form, Business and IT Impact Questionnaire, and an Internet Use Approval Form. This template is ITIL compliant.

  • Job Descriptions243 Internet and IT Job Descriptions as individual files in WORD .docx format. Long file names have been used to make customization easier. Includes positions from CIO, CSO, and CTO to Wireless and Metrics Mangers. All of the positions in the book have been created to reflect the technology world of 2012.



  • Security AuditSecurity Audit Program is provided in Excel (2003 and 2007) and PDF formats. The Audit Program is IS0 27001, ISO 27002, Sarbanes Oxley, PCI-DSS, and HIPAA compliant. It meets Massachusetts, New York, and California requirements.

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The IT Service Management Policy Template is a 130 page document that contains policies, standards,  procedures and metrics that comply with the ITIL Standard.  Chapters of the template include:

  • Service Requests Policy
  • Service Request Standard
  • Help Desk Policy
  • Help Desk Standards
  • Help Desk Procedures
  • Help Desk Service Level Agreement
  • Change Control Standard
  • Change Control Quality Assurance Standard
  • Change Control Management Workbook
  • Documentation Standard
  • Application Version Control Standard
  • Version Control Standard
  • Internet Policy
  • e-Mail Policy
  • Electronic Communication Policy
  • Blog & Personal Web Site Policy
  • Travel and Off-Site Meeting
  • Sensitive Information Policy

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Manage Critical Steps in Infrastructure Definition

Defining Your Optimal IT Infrastructure is a critical task that can no longer wait with all of the changes mandated by Sarbanes-Oxley and changes to your operating environment.  The template helps you:

  • Understand and explain what infrastructure is, enabling you, your constituents, and the executive team to manage the organization's technology environment more effectively.
  • Analyze the current state of your infrastructure so you know where it works well and where to focus improvement efforts.
  • Justify infrastructure spending, using the template's comprehensive definitions and ready to use examples to link IT infrastructure and your company's bottom line.
  • Prioritize your resources with a prescriptive toolset that lets you focus your efforts.

An Essential Strategic Advantage for Your IT Team

Implementing a cost effective IT Infrastructure that aligns with your organization's business strategy is essential to ensuring the success of the Information Technology function. For many IT professionals, the amount of time it takes to develop and implement such a infrastructure, and the unknown process required to complete it, makes infrastructure design and implementation a daunting task.  The IT Infrastructure, Strategy, and Charter Template draws on the experiences of some of the best IT and business operations executives in the industry to provide you with the right shortcuts.

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