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Client Server Management HandiGuide
Client Server Management HandiGuide®

 

  

 

The client/server model has become one of the central concepts used in network computing. Most applications written today use the client/server model as does the Internet’s main program, TCP/IP and the DNS addressing model. In marketing, the term Client Server has been used to distinguish distributed computing by smaller dispersed computers from the “monolithic” centralized computing of mainframe computers. But this distinction has largely disappeared as mainframes and their applications have also turned to the client/server model and become part of network computing.

The Client Server Management HandiGuide contains over 155 pages of practical ways to manage the Client Server operating environment. The Client Server Management HandiGuide is available in both PDF and WORD 2007 and WORD 2003 formats.

Topics covered include:

  • Client Server Management Process

  • Client Server Management Structure

  • Business Resumption Program

  • Back-Up And Recovery Program

  • Application Development Standards

  • Security

  • Minimum and Mandated Security Requirements Defined

  • Access Control - Physical Site

  • Access Control - Software And Data

  • Access Control - Midrange and Mainframe

  • Operational Management Overview

  • Risk Assessment Program

  • Insurance

  • Personnel Practices

  • Local Area Networks

  • Controls

  • Facility Requirements

  • Services Requests (Change Control)

The Client Server HandiGuide comes in three versions:

  • WORD (2003 and 2007)

  • PDF

  • WORD and PDF with the bonus of the "Threat and Vulnerability Assessment Tool" and the "Backup and Backup Retention Policy".

  

 

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IT Salaries are Down and Hiring is Down According to Janco. -

Janco IT Salary Survey for January 2009 finds:

  • Overall compensation for IT professionals is down for the first time since the dot-com bubble
  • Hiring demand is the lowest that we have seen it in the 15 plus years that we have conducted this study
  • Companies are reducing the number of IT contractors that they using
  • Fringe benefits are being reduced by companies
  • Supply of IT professionals is at a very high level due to lay-offs, deferred retirements, and individuals trying to re-enter the IT job market because they can not find other jobs or have found they can not stay retired with the decrease in value of their retirement accounts.

CIO Salary Trends

 - more info  

Changing Role of CIO and CTO -

The role of the CIO and CTO is changing as more enterprises more towards a "Value Added" role for the Information Technology function.  Those changes are depicted in the detail job descriptions that have been created for all of the functions with IT -- especially for the CIO and CTO.  The table below depicts several of those changes.

Responsibility

CIO & CTO Traditional Role

CIO & CTO Value added Role

Strategy and Planning

  • Define, update, and implement IT strategy

  • Manage IT across the enterprise

  • Align IT objectives and programs to enterprise objectives and strategies

Control

  • Align the IT team with enterprise performance objectives

  • Control performance objectives and overall IT budget

  • Define metrics based on overall business objectives

Service

  • Acquire software/hardware

  • Select, manage, and control IT providers

  • Manage outsourced services

  • Maximize the mix of in house versus out sourced services

  • Establish strategic service provider partnerships

Risk Management

  • Align IT risk management within IT productivity objectives

  • Align IT risk management with enterprise-wide risk management

Business process

  • Defer to enterprise requirements

  • Follow IT System Development Methodology (SDM)

  • Optimize and design enterprise processes via IT

  • Define and adjust IT standards and technologies

Strategic IT Initiatives

  • Plan and manage strategic IT initiatives

  • Manage IT applications portfolio

  • Manage IT projects

  • Shift decision making to enterprise operations

  • Include governance with business process executives

Enterprise infrastructure and applications

  • Define standards and architectures

  • Consolidate the IT process across the enterprise

  • Optimize costs of services through a mix of internal and external resources

 

 - more info  

CIOs Drive Productivity Metrics -

Chief Information Officers (CIOs) are continually confronted with disagreements about the scope as well as the effectiveness of their work. Although many of such arguments are phrased as technological, organizational, governance, security and accountability matters they ultimately resolve into questions of economics. The application of information economics, especially as revealed in the form of corporate budgeting, has now become one of the principal means for defining the practice of corporate information management.

 

CIO Productivty

 

Information productivity analysis looks at how effectively corporations manage information. In effect, it identifies management value-added. This metric allows managers to identify situations in which information systems exerts its greatest leverage and automating only those business processes that are directly linked to improvements in profits.

 - more info  

Reasons why CIOs and CTOs get Fired -

Top ten list of things that fired CIOs do

1.       Do not have a disaster recovery and business continuity plan integrated with a backup/archiving program.

2.       Ignore warning signs

3.       Do not document changes

4.       Do not use logging processes

5.       Do not install updates

6.       Save money by not purchasing upgrades

7.       Do not manage passwords well

8.       Never say no to anyone

9.       Never say yes to anyone

10.   Do not train a replacement

 

IT Hiring IT Job Descriptions Salary Survey

IT Salary Survey

IT Job Descriptions

 - more info  

What is the Chief Technology Officer's (CTO) Role -

CTO Job DescriptionThe Chief Technology Officer (CTO) is responsible for overall direction of all technology functions associated within the enterprise.  This includes Information Technology applications, communications (voice, data, and wireless), and computing services within the enterprise that impact the both the enterprise, its products and its customers.  As the top technical architect of the enterprise he or she provides a vision of how technology can be applied.  These areas include product design, customer interactions with the enterprise, IT operating systems, communications (voice, data, and wireless), transaction processing and database administration, compliance with all mandated requirements, the information center, personal computers, electronic and optical storage, and multimedia applications.

You can get more by getting the Internet and Information Technology Position Descriptions Handiguide - 2009 version.

 - more info  

What is the CIOs Role -

Chief Technology Officer CTO Job Description

CIO Producivity(CIO Insight) What is the essence of the CIOs role? It is an important question because the definition of the CIO is morphing and fracturing. Our surveys say fewer than half of CIOs report to CEOs while more report to CFOs. Does that mean the CIO role has been downgraded, or that Sarbanes-Oxley is changing the CFOs role? In our April 2007 CIO Role survey, three quarters of CIOs say helping set their companys strategy will be one of their most important responsibilities in the future, yet just one-third say their role is creating business strategy.

Defining the CIOs role has never been simple.

  • The Cyclical CIO When a CEO believes the IT organization needs a shakeup, he or she hires a CIO who thrives on radical visions and changes. When the shakeup is over, out goes the visionary and in comes a chief information offier with a more operational bent. Repeat ad infinitum
  • The Band-Aid CIO Sometimes job No. 1 is fixing what your predecessor broke. Couldn't deliver projects on time? Get a project manager. IT out of alignment? Put in someone with more business experience.
  • The Rotational CIO Some companies believe potential CEOs need to be well rounded. The CIO job can be just a stop on the Grand Tour.
  • The Multitasking CIO CIOs frequently run other functions besides IT, such as strategy, administration and e-commerce. What a mish-mash. Try making a Myers Briggs-style categorization scheme out of this and you'll wind up with scores of possible roles.
 - more info  

Top Ten Concerns of CIOs -

There will never be a time when IT directors can, but with the economic turmoil of today concerns are extremely high. On the security front, internal and external threats are on the increase, especially as the enterprise boundary continues to increase with the growth of mobile and wireless based applications. Keeping the business operating in the face of existing economic conditions, security threats, whether against the systems themselves, or against the business and the environment in which it operates is part of any CIO's basic role.

IT Service ManagementThe top ten concerns are:

  • Budgets - Budgets have never been tighter. Since the dot com bubble burst  where IT budgets were pared to the bone, organizations are striving to keep a really tight control over them, even though they still need innovative IT to keep ahead of the competition. Smart CIOs are seeing savings through standardization of the IT infrastructure so new systems can be financed without increasing budgets.
  • Staffing - People are an organization's most valuable asset. For CIO they are not only the most valuable, they are causing the most headaches as well. Recruiting, managing and training staff are the most pressing concerns for CIOs
  • Security - Internal and external threats are on the increase, especially as enterprises continue to increase the growth of mobile and wireless based applications.  Keeping the business operating in the face of threats, whether against the systems themselves, or against the business and the environment are a major component of CIO's role.
  • Compliance - Security and compliance work together for CIOs as many governance and compliance regulations were spawned from risk management and directly affect security. For many companies regulatory compliance is now part of everything they do. This has allowed the CIO to understand exactly what resources and processes an organization has and to increase efficiency and throughput as a result.
  • Resource Management - Managing time and resources are a major concern for CIOs.  Enterprise management now demands more efficient working. CIO now are now using more of their time and resources they used to spend on legacy maintenance on more produce to manage critically short supplies of resources.
  • Infrastructure - Updating technology infrastructures and keeping the backbone of an organization's IT up to date is another top concern for CIOs..
  • Business Alignment - Keeping IT strategy in line with business strategy is something at which CIOs have become masters but it is still one of the areas that causes a lot of work and is resource heavy.
  • Managing Users - CIOs must prioritize the needs of their users and customers. Dealing with users while improving the quality of service for users is a constant for all IT departments.   More CIOs are putting metrics in place to see just how well they are doing. Excellent customer service and cost effectiveness in driving the business forward are the two overlying themes for many businesses. The aim is to lift the bar on customer service, on cost effectiveness and on the capabilities of service offerings and people.
  • Managing Change - The fast moving pace of technological innovation means change is a guaranteed part of the CIO's role. But the way they manage its effect on the business is more critical. Arguably, the most significant management issue that CIOs have to face this year is change management - business process change, changes in organizational cultures and how they affect people are very high on the CIO's agenda.
  • Organizational Politics - To manage change and integration effectively, CIOs need the support of their senior management team. The success of change management programs and the contribution IT can make to those depend heavily on the support and drive of senior managers. If the CIO lines of report - CEO, CFO or COO -understand the power of transformational IT investment and if a CIO can educate and communicate what is possible, IT should be a key enabler for business and process change. Many companies are going through massive change and integration programs, all of which need board support to succeed.
 - more info  

Class of 2009 Looks at a Bleak Job Market -

Your chances of having a job at graduation for the class of 2009 maybe even the worst since the recessions of the 1970's. This is the poorest job market in over a decade, according to many of the employers who are recurity members of the Class of 2008 but are not looking for any from the Class of 2009.

Job Market Class of 2009

Overall, according to Janco's survey of college recruiters, employers plan to hire fewer college graduates in 2008-09 than they did in 2006-07 and 2007-08.

The lower demand for new graduates is a result of uncertian business conditions.  When this will turn around is anyone's guess.

 - more info  

Why Will Some Enterprises Survive and Other Fail After A Disaster Hits -

Disaster PlanThe continued operation of an enterprise after a disaster depends on what has been implemented before the event.  This is dependent on managementÂ’s awareness of potential disasters, their ability to develop a plan to minimize disruptions of critical functions and the capability to recovery operations expediently and successfully.

A disaster recovery plan is a comprehensive statement of consistent actions to be taken before, during and after a disaster. The plan should be documented and tested to ensure the continuity of operations and availability of critical resources in the event of a disaster.
The primary objective of disaster recovery planning is to protect the enterprise in the event that all or part of its operations and/or Information Technology fuction are rendered unusable. Preparedness is the key. The planning process should minimize the disruption of operations and ensure some level of organizational stability and an orderly recovery after a disaster.

Other objectives of disaster recovery planning include:

  • Providing a sense of security
  • Minimizing risk of delays
  • Guaranteeing the reliability of standby systems
  • Providing a standard for testing the plan
  • Minimizing decision-making during a disaster
 - more info   

©  2001 - 2009 Janco Associates, Inc. - ALL RIGHTS RESERVED --  Revised: 12/20/08.

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