| SKU / Product | Price | Cart |
| R-00151 / IT Service Management SOA Policy Template - Silver Edition | $699.00 | |
IT Service Management Service Oriented Architecture (SOA) Policy Template - Silver Edition contains the 130 page ITSM SOA Template in Word format plus the 14 supporting job descriptions in both Word and PDF format. The job description included are:
1. Director Sarbanes-Oxley Compliance,
2. Manager Change Control,
3. Manager Customer Service Center,
4. Manager Help Desk Support,
5. Manager Metrics,
6. Manager Quality Control,
7. Manager Service Level Reporting,
8. Manager User Support,
9. Capacity Planning Supervisor,
10. Change Control Analyst,
11. Change Control Supervisor,
12. Help Desk Analyst,
13. Metrics Measurement Analyst, and 14. Quality Measurement Analyst.
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| SUB-052 / Update Service - IT Service Management SOA Policy Template - Silver Edition | $299.00 | |
Update Service - IT Service Management SOA Policy Template - Silver Edition will provide 12 months of updates to the ITSM SOA Policy Template - Silver Edition from the date of this transaction.
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| R-00152 / IT Service Management SOA Policy Template - Gold Edition | $999.00 | |
IT Service Management Service Oriented Architecture (SOA) Policy Template - Gold Edition contains the 150 page ITSM SOA Template in Word format plus over 230 job descriptions (individual Word documents using long file names) that cover the full range of positions within the IT function. This template is ITIL compliant.
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| SUB-053 / Update Service - IT Service Management SOA Policy Template - Gold Edition | $399.00 | |
Update Service - IT Service Management SOA Policy Template - Gold Edition will provide 12 months of updates to the ITSM SOA Policy Template - Gold Edition from the date of this transaction.
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| R-00153 / IT Service Management SOA Policy Template - Platinum Edition | $1,299.00 | |
IT Service Management Service Oriented Architecture (SOA)Policy Template - Platinum Edition contains the 150 page ITSM SOA Template in Word format; Security Audit Program (Excel); and over 230 job descriptions (individual Word documents using long file names) that cover the full range of positions within the IT function. Also included is the PDF Version of the Internet and IT Job Description HandiGuide which is over 600 pages in length.
As bonus within the first 30 days we will provide up to five custom job descriptions if you fill out the job content analysis forms in the the IT Job Description HandiGuide.
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| SUB-054 / Update Service - IT Service Management SOA Policy Template - Platinum Edition | $699.00 | |
Update Service - IT Service Management SOA Policy Template - Platinum Edition will provide 12 months of updates to the ITSM SOA Policy Template - Platinum Edition from the date of this transaction.
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| P-00882.1 / Internet and IT Position Descriptions (Word Files) | $995.00 | |
231 Internet and IT Job Descriptions as individual files in WORD formats (Both WORD 2003 and WORD 2007). Long file names have been used to make customization easier.
Includes positions from CIO, CSO, and CTO to Wireless and Metrics Mangers. All of the positions in the book have been created to reflect the technology world of 2010.
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| P-00880 / Internet and IT Position Descriptions HandiGuide (PDF) | $895.00 | |
The Internet and IT Position Descriptions comes in PDF format The PDF book is over 650 pages in length and contains 231 Job Descriptions in addition to a Job Progression Matrix Template, Job Evaluation Questionnaire, and Position Description Questionnaire.
Includes positions from CIO, CSO and CTO to Wireless and Metrics Mangers. All of the positions in the book have been created to reflect the technology world of 2010.
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| P-00881 / Internet and IT Position Descriptions HandiGuide (PDF Book & Word Files) | $1,495.00 | |
The Internet and IT Position Descriptions comes in PDF format and WORD files. The PDF book is over 650 pages in length and contains 231 Job Descriptions in addition to a Job Progression Matrix Template, Job Evaluation Questionnaire, and Position Description Questionnaire. There are two (2) word files for each job description (WORD 2003 and WORD 2007 formats). Long file names have been used to make customization easier.
Includes positions from CIO, CSO and CTO to Wireless and Metrics Mangers. All of the positions in the book have been created to reflect the technology world of 2010.
BONUS ---- If you provide us with up to five (5) completed Position Description Questionnaires within 30 days of purchase, we will create the 5 position descriptions for you and provide you with 24 months of free update service for the HandiGuide and all job descriptions that we update and create.
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| R-00149 / IT Service Management SOA Policy Template (PDF) | $499.00 | |
IT Service Management SOA Policy Template (PDF) is a 130 page document that contains standards, policies and procedures, metrics and service level agreement for the help desk, change control, service requests, blog / personal web site, and travel and off-site meetings. This Template is ITIL compliant. It also contains a Change Request Form, Business and IT Impact Questionnaire, and an Internet Use Approval Form.
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| R-00109 / IT Service Management - Job Descriptions (PDF/Word) | $199.00 | |
IT Service Management Job Descriptions (PDF/Word) contains 14 full job descriptions that support the ITSM Policy Template. The job descriptions come as PDF file and 14 individual word files that are fully editable. The job description included are:
1. Director Sarbanes-Oxley Compliance
2. Manager Change Control
3. Manager Customer Service Center
4. Manager Help Desk Support
5. Manager Metrics
6. Manager Quality Control
7. Manager Service Level Reporting
8. Manager User Support
9. Capacity Planning Supervisor
10. Change Control Analyst
11. Change Control Supervisor
12. Help Desk Analyst
13. Metrics Measurement Analyst
14. Quality Measurement Analyst
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